1. Nov 2009 – presentLiverpool, Merseyside

    Implementation Engineer

    7global

    Delivering customised, hosted Windows platforms for a managed services provider.

    • Led the data centre move from Liverpool to Newbury: 200+ servers consolidated to 48 in four months
    • Implemented the shared, multi-tenant Microsoft Dynamics CRM 2011 platform
    • Run backup and business continuity across Asigra, Attix5 and LiveVault
    • Host LexisNexis legal applications and desktops on Citrix
  2. Jan 2007 – Nov 2009Liverpool, Merseyside

    IT Engineer (Senior Systems Administrator)

    Communisis

    Systems administration and hardware implementation for one of Europe’s largest transactional printers, producing statements and cheques for major financial institutions.

    • Ran CommVault backup and archiving, EMC SAN and Brocade Silkworm fabric
    • Hardened servers through internal and external security audits
    • Planned disaster recovery across two co-location sites and commissioned servers at the Northampton DR site
    • Wrote project plans and executive summaries for group financial approval, and presented solutions to management
    • VMware
    • iSCSI
    • Sterling Connect:Direct
    • PGP
    • Crystal Reports
    • IP CCTV & access control
  3. Sep 2006 – Dec 2006Liverpool, Merseyside

    IT Manager

    IT Answers UK Ltd

    Joined a fast-growing start-up as IT and project manager.

    • Delivered a number of large projects, including a major installation in Lagos, Nigeria
  4. Dec 2003 – Sep 2006North of England

    IT Manager

    Carlton Fuels Ltd

    Ran IT for one of the UK’s fastest-growing fuel distributors, with over ten depots across the north of England.

    • Supported six servers and 76 users across bulk fuels and the Burnley fuel card division
    • SQL Server
    • Exchange 2003
    • ISA 2004
    • BlackBerry Enterprise Server
    • SharePoint
    • Terminal Services
    • Citrix MetaFrame
  5. May 2003 – Dec 2003Knowsley, Merseyside

    Senior IT Technician

    Jupiter ICT

    After moving back to Liverpool, I took an engineering role with a small IT company.

    • Worked with one of the first satellite broadband systems
    • Supported numerous customers, predominantly on Small Business Server and other Microsoft technologies, including storage area networks
    • Helped manage a small technical team
  6. Jan 2002 – Mar 2003Gosport, Hampshire

    IT Manager

    Red Rock Media Ltd (Brainworks)

    Brainworks was the main online reseller of Dorling Kindersley books and ran one of the first interactive, cartoon-based online learning platforms for children.

    Skills gained

    • Project-managing an in-house fulfilment process and a new e-commerce platform
    • Migrating to Exchange 2000
    • Implementing Active Directory
    • Installing an Avaya telephone IVR system
  7. Apr 1999 – Jan 2002Midhurst, West Sussex

    IT Manager

    TASC Software Ltd

    A developer of custom add-on software for the SUN accountancy system and Microsoft Dynamics.

    • Kept the directors briefed on current IT trends
    • Managed a junior support analyst
    • Qualified as a Microsoft Certified Professional

    Skills gained

    • Cisco ISDN routers and WatchGuard firewalls
    • Small Business Server 4.0/4.5, with upgrades to Exchange 5.5 and SQL 7.0
    • WISE installer packaging
  8. Nov 1992 – Apr 1999HMS Illustrious and HMS Invincible

    Operator Mechanic

    Royal Navy

    Served aboard two aircraft carriers during operations in Bosnia and the Gulf.

    • Maintained and operated the ships’ weapons, sensors and IT equipment
    • Trained in PC maintenance on HMS Invincible and became the first call for fault-finding